Company Mission -
MechaniCool strives to be the best air conditioning, heating and ventilation contractor by consistently delivering an exemplary service experience and creating lifelong relationships with our
clients, employees and community, focused on integrity, professionalism and quality.
Company Vision –
To be trusted and respected by our clients and vendors by operating in an environment of consistent improvement, clear communication and honesty.
To be the premier HVAC service provider in Arizona, offering the best customer experience, superior installations, and top-quality maintenance and repair services.
Promote and support a company culture of engaged employees who take ownership of their role, are enthusiastic about their work and take positive action to further the company’s reputation and interests.
To have consistent, manageable growth that produces targeted profit levels.
Core Values –
Our definition - Doing What is Right, Even When No One is Watching
We will ALWAYS conduct business with the highest moral and ethical standards.
Each team member is accountable for results, with a clear understanding that ethical standards must NEVER be compromised. We treat all customers, vendors and each other with honesty.
We treat each other and our customers and vendors with respect and will expect the same from them in return. If they show themselves to be undeserving of our respect, we will discontinue our relationship with them.
Focus on a positive attitude. Bring a smile wherever you go.
We strive to gain understanding by listening first to hear and second to respond. Reiterate any communication that could be misunderstood.
Clear expectations on both sides of communication must be clear and concise.
Provide solutions that are in the best interest of the client ALWAYS. Strive to go above and beyond a typical service experience. Develop trust in relationships with clients, co-workers, and vendors.
Always maintain a high standard of quality. Deliver more value that is expected every time. Act and perform in a professional manner at all times.
We work succeed as a team and fail as a team. Be quick to congratulate and slow to condemn. Ask what you can do to help your team.
Nothing will be accomplished unless people are held accountable for their actions and ultimately their results. Accept responsibility where warranted.
Be a student of life! Never stop creating a better you by learning new things, ideas and perspectives. Keep your skills honed and discover new technologies to help serve clients better.